Effective Date: October 20, 2026
At Functional Pharmacy LLC, your privacy matters.
I am committed to protecting your personal information and treating the information you share with care, confidentiality, and respect.
This Privacy Policy explains how Functional Pharmacy LLC (“Functional Pharmacy,” “I,” “me,” or “my”) collects, uses, shares, and protects information through our website, www.functionalpharmacyco.com (the “Website”), and our related services.
Your Privacy at a Glance
I understand that conversations about health, medications, memory changes, and caregiving responsibilities are personal and deserve thoughtful attention.
Here is what you should know:
1. Information We Collect
Information You Choose to Share
I may collect personal information when you:
Depending on your interaction with us, this information may include your name, email address, phone number, appointment details, health goals, or other information you voluntarily provide.
Please avoid submitting sensitive medical information through general website contact forms, event registration forms, appointment scheduling forms, or regular email. When detailed health information is necessary, we will provide instructions for sharing it through an appropriate channel.
Health Information Shared During Services
During private coaching sessions, clients may voluntarily discuss health concerns, medications, supplements, laboratory results, and personal health goals.
For general health coaching, Functional Pharmacy LLC does not routinely maintain detailed medical histories or comprehensive health records.
For Medication & Supplement Reviews, we may document relevant medications, supplements, laboratory findings, and other information necessary to complete the requested review.
Information Collected Automatically
When you visit my Website, certain technical information may be collected automatically by our hosting provider or integrated services, including:
This information may help maintain Website functionality, support security, and improve the visitor experience.
2. How I Use Your Information
I may use your information to:
I do not use private health information, client experiences, or personal stories for public testimonials or promotional purposes without appropriate permission.
3. Confidentiality and Health-Related Information
As a pharmacist and health coach, I recognizes the importance of confidentiality when discussing personal health concerns.
Functional Pharmacy LLC takes reasonable steps to safeguard information shared during consultations, coaching sessions, and other professional interactions.
I collect and document health-related information only to the extent reasonably necessary for the services provided.
For Medication & Supplement Reviews, limited notes may be maintained to support an accurate and meaningful review and appropriate follow-up.
I do not routinely maintain comprehensive medical records as part of our general health coaching services.
The application of the Health Insurance Portability and Accountability Act (HIPAA) and other privacy laws depends on the nature of the services and applicable legal requirements. I comply with privacy and confidentiality obligations that apply to our practice.
I do not disclose information from private consultations to family members, caregivers, or healthcare professionals without appropriate authorization, except when disclosure is permitted or required by law.
4. Virtual Consultations and Group Coaching
Functional Pharmacy LLC may provide consultations, health coaching, educational workshops, and group programs through virtual platforms, including video meetings and online communications.
I take reasonable precautions to protect information exchanged through these services.
However, no electronic communication or internet-based platform can be guaranteed completely secure.
To help protect your privacy, I encourage you to participate from a private location, use a secure internet connection, and share only information you feel comfortable discussing.
During group coaching sessions or workshops, participants may voluntarily share personal experiences. We encourage everyone to respect the privacy of others, but we cannot guarantee confidentiality among participants.
5. Third-Party Services and Information Sharing
Functional Pharmacy LLC does not sell or rent your personal information.
I use, or may use, selected third-party services to help manage our Website, communications, appointments, educational programs, and business operations.
These services may include:
I aim to share only the information reasonably necessary for these services to function. Third-party providers may process information in accordance with their own privacy policies and applicable contractual obligations.
Detailed health information, medication lists, and laboratory results are not intentionally entered into our general email marketing, lead management, or appointment scheduling systems.
I may also disclose personal information when you authorize us to do so, when required by law, or when otherwise legally permitted and necessary to protect safety or security.
We do not share information from private coaching or medication-review consultations with other clients, family members, or healthcare professionals without appropriate authorization, except as permitted or required by law.
Links to independent third-party websites do not necessarily involve sharing your personal information with those websites. When you choose to visit an external website, its own privacy practices apply.
I encourage you to review the privacy policies of third-party services before providing personal information.
6. Cookies and Website Functionality
My Website may use essential cookies or similar technologies to support basic Website functionality, security, and performance.
Functional Pharmacy LLC does not intentionally use advertising cookies or tracking pixels to collect information about visitors' health interests.
Certain third-party services integrated into our Website, such as scheduling or email subscription tools, may use cookies or similar technologies in accordance with their own privacy practices.
You may manage or restrict cookies through your browser settings. Please note that disabling certain cookies may affect how some Website features function.
If our use of cookies or analytics changes, we will update this Privacy Policy as appropriate and provide any additional notices or choices required by applicable law.
7. Email Communications and Event Registration
If you subscribe to my email list, you may receive occasional communications about:
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.
Registering for an event or scheduling a consultation does not, by itself, mean you have subscribed to ongoing marketing communications.
I may still send necessary appointment confirmations, event details, and other service-related messages.
8. Payment Information
When you purchase services, payments may be processed through third-party payment providers.
These providers may collect information necessary to complete your transaction and process it according to their own privacy and security practices.
When payment card transactions are handled entirely by a third-party processor, Functional Pharmacy LLC does not need to receive or store your complete payment card information.
9. Data Security and Retention
Functional Pharmacy LLC is committed to protecting your personal information and respecting your preferences regarding its use and retention.
For general health coaching, I do not routinely maintain detailed medical histories or comprehensive health records.
For Medication & Supplement Reviews, I may document relevant medications, supplements, laboratory results, and other information needed to provide a thorough and personalized review.
Clients may express their preference regarding the retention of review notes and reports for future follow-up.
When ongoing support is requested, relevant information may be securely retained to facilitate continuity of service.
When future follow-up is not requested, unnecessary working notes may be securely discarded after the review is completed. Certain records may still need to be retained to meet applicable legal, professional, or business requirements.
I use reasonable administrative, technical, and organizational safeguards designed to protect retained information from unauthorized access, misuse, or disclosure.
Although we take privacy and security seriously, no electronic communication or storage system can guarantee absolute protection.
10. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to:
Some requests may be limited by legal, professional recordkeeping, or other applicable requirements.
To ask a question or submit a privacy-related request, please contact us through our Website.
I will review requests and respond in accordance with applicable law.
11. Children's Privacy
My Website and services are intended for adults and are not directed toward children under age 13.
I do not knowingly collect personal information directly from children under 13 through our Website without any consent required by law.
If I learn that personal information has been collected from a child in violation of applicable law, I will take appropriate steps to address it.
12. Third-Party Websites and Resources
My Website may contain links to external educational resources, scheduling services, supplement platforms, or third-party websites.
These websites operate independently and may have their own privacy policies.
Functional Pharmacy LLC is not responsible for the privacy practices of independently operated third-party websites.
We encourage you to review their policies before providing personal information.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.
When changes are made, we will post the updated policy on this page and revise the effective date.
We encourage visitors to review this policy periodically.
14. Contact Me
If you have questions about this Privacy Policy, how your information is handled, or your privacy choices, we welcome you to reach out.
Functional Pharmacy LLC
Vestal, New York
Website: www.functionalpharmacyco.com
Small steps. Steady progress. Love life!